arrow_backBack to Home

Privacy Policy – Miraitu.in

Last Updated: 28/03/2026

1. INTRODUCTION

1.1 This Privacy Policy ("Policy") constitutes an electronic record in the form of a contract under the provisions of the Information Technology Act, 2000 and applicable rules made thereunder, as amended from time to time. This Policy does not require any physical, electronic, or digital signature.

1.2 This Privacy Policy applies to all products, services, content, features, technologies, or functions offered by Miraitu.in ("Company", "We", "Us", "Our"), including all associated websites, mobile applications, platforms, and digital services (collectively referred to as "Services").

1.3 This Policy governs your access to and use of Miraitu.in and all related platforms operated by the Company.

1.4 For the purpose of this Policy:

  • "You", "Your", "User" refers to any individual accessing or using our Services
  • "We", "Us", "Our" refers to Miraitu.in

1.5 We are committed to protecting your privacy and ensuring the security of your personal data. This Policy explains how we collect, use, process, store, share, and protect your personal information ("Information") in compliance with:

  • Information Technology Act, 2000
  • SPDI Rules, 2011
  • Digital Personal Data Protection Act, 2023 (DPDPA), where applicable

2. INFORMATION WE COLLECT

2.1 Information Provided by You

We may collect the following information when you interact with our Services:

(a) Personal Details

  • Name, email address, mobile number
  • Location and address details

(b) Account & Login Information

  • Username or social media login details (if applicable)
  • Passwords (stored securely)

(c) KYC & Identity Verification

  • PAN, Aadhaar, Driving License, or other identity documents
  • Any other information required for verification

(d) Communication Records

  • Emails, chats, customer support interactions
  • Call recordings (where permitted by law)

(e) Vehicle / Asset Information (if applicable)

  • Registration number, ownership details
  • Insurance and compliance documents
  • Service and maintenance history
  • Vehicle specifications and usage data

2.2 Automatically Collected Information

(a) Device & Log Data

  • IP address, browser type, operating system
  • Login timestamps and activity logs

(b) Location Data

  • GPS location, IP-based location, network data
  • You may disable location access via device settings

(c) Usage & Clickstream Data

  • Pages visited, searches performed
  • Time spent on platform and interactions

(d) Cookies & Tracking Technologies

We use cookies, pixels, and similar technologies to:

  • Improve user experience
  • Analyze trends
  • Personalize content

You may disable cookies through your browser settings, but some features may not function properly.

2.3 Third-Party Sources

We may receive information from:

  • Third-party service providers
  • Partners or dealers
  • Public or authorized databases

We are not responsible for third-party privacy practices. Users are advised to review their policies.

3. HOW WE USE YOUR INFORMATION

We use your information for the following purposes:

3.1 Service Delivery

  • Provide access to our platform
  • Enable account creation and login
  • Deliver requested services

3.2 Personalization & Improvement

  • Provide relevant content and recommendations
  • Improve platform performance and usability

3.3 Business Operations

  • Conduct verification, compliance checks
  • Support vehicle-related services and listings
  • Enable partnerships and third-party integrations

3.4 Marketing & Communication

  • Send updates, offers, and promotional content
  • Conduct surveys and feedback collection

You can opt out of marketing communications anytime.

3.5 Security & Fraud Prevention

  • Monitor suspicious activities
  • Prevent fraud and misuse
  • Protect platform integrity

We may use automated tools to detect fraudulent behavior.

4. SHARING OF INFORMATION

We may share your information with:

4.1 Internal Entities

Group companies or affiliates

4.2 Service Providers

  • Cloud storage providers
  • Technical and operational vendors

4.3 Business Partners

Dealers, lenders, or partners (if applicable)

4.4 Authorities

Government or regulatory bodies as required by law

4.5 Business Transfers

In case of merger, acquisition, or restructuring

We ensure all third parties follow appropriate data protection standards.

5. CONSENT

By using our Services, you:

  • Consent to collection and processing of your information
  • Confirm that the information provided is accurate
  • Authorize us to use and share information as per this Policy

You may withdraw consent at any time, subject to legal or contractual obligations.

6. JOB APPLICANTS

If you apply for a job with us, your information will be used solely for recruitment purposes and may be shared with recruitment partners.

7. AGE RESTRICTION

Our Services are not intended for individuals under 18 years of age. If we become aware of such data, we will delete it promptly.

8. POLICY UPDATES

We may update this Policy from time to time. Changes will be notified via:

  • Website updates
  • Email notifications (where applicable)

9. DATA SECURITY

We implement appropriate security measures such as:

  • Encryption
  • Access control
  • Secure servers

However, no system is completely secure, and we cannot guarantee absolute protection.

10. YOUR RIGHTS

You have the following rights:

  • Access your data
  • Correct inaccurate data
  • Withdraw consent
  • Request deletion
  • Restrict processing

Requests can be made via contact details below.

11. DATA RETENTION

We retain your information:

  • As required by law
  • For business and operational needs

Data will be deleted or anonymized when no longer required.

12. DISCLAIMER

We are not responsible for any data shared by you voluntarily beyond what is requested.

13. GRIEVANCE REDRESSAL

For any concerns or complaints, contact:

Grievance Officer

Email: support@miraitu.in

Address: No 4A, Vinayaka Layout, Parappana Agrahara, Bengaluru, Karnataka 560100

The grievance officer will endeavour to redress your grievances expeditiously within a period of one month from the receipt of your request.

Please note that the grievance officer may be changed by us from time to time by updating this Privacy Policy.